Decision details

Cabinet considered a report of the Chief Executive and Head of Law and

Governance setting out the 2018/19 performance report.

The report was introduced and the high level of performance in the context of making significant savings was highlighted. The performance risks and successes detailed in the report were noted and successes in particular relating to Country Parks and Highways were discussed by Cabinet.

The findings of the 2018/19 Local Government and Social Care Ombudsman report were drawn to the attention of Cabinet, who noted that the vast majority of complaints were not investigated further and that Hampshire typically received fewer complaints than comparator Councils.

The recommendations in the report were considered and agreed. A decision record is attached to these minutes.