Decision details

SAP Hybris and C4C Renewal

Decision Maker: Executive Member for Policy and Resources Decision Day

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

This report seeks funding approval to renew the SAP Hybris and C4C (Cloud for Customer) software licensing that provides Hampshire with critical customer contact solutions and marketing tools that underpin the Shared Services Partnership.

Report author: Simon Williams

Publication date: 29/10/2020

Date of decision: 27/10/2020

Decided at meeting: 27/10/2020 - Executive Member for Policy and Resources Decision Day

Effective from: 06/11/2020

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