Issue - meetings

To consider a report of the Director of Corporate Resources regarding the progress made on the Digital Portfolio to support departments with their T17 and T19 transformation.

Cabinet received a report of the Director of Corporate Resources regarding the progress made on the Digital Portfolio to support departments with their T17 and T19 transformation.

A number of significant areas were highlighted as set out in the report. In particular website updates to improve customer service and engagement, the use of robotics and the roll out of the enabling productivity programme were identified. The case studies included in the report were recognised and the financial benefits identified welcomed by Cabinet, who noted that these came alongside an improved service delivery to customers and vulnerable people.

The recommendations in the report were proposed and agreed. It was furthermore agreed that the report should be sent to all Hampshire MPs and to the Secretary of State for their information. The decision record is attached.