Complaints review
To receive a report from the Democratic Support Officer to the Panel, notifying the Complaints Sub-Committee of complaints for which the informal resolution process was disapplied, in accordance with the Protocol for the Informal Resolution Procedure, during the period 1 September 2020 – 1 September 2021.
Minutes:
Members considered a report from the Democratic Services Officer to the Panel which provided an overview of decisions taken to disapply the informal resolution procedure in respect of a complaint, or part thereof, since the previous meeting.
RESOLVED:
The report was noted