Agenda and minutes

Hampshire Police and Crime Panel - Complaints Sub-Committee - Monday, 24th September, 2018 11.00 am

Venue: EII Court, Hampshire County Council, Winchster, SO23 8UJ

Contact: Email: 

No. Item


Welcome and Apologies for Absence


Apologies were noted from Bob Purkiss (Chairman) and Cllr Frank Rust.


In the absence of the Chairman it was proposed that Cllr Warwick act as Chairman for the meeting which was seconded by Cllr Ken Muschamp and agreed by all those Members present.


Update to Governance Documents pdf icon PDF 58 KB

To consider a report providing suggested revisions to the Panel’s Complaints Protocol and the Guidance Note on the management of unreasonable complainant behaviour.

Additional documents:


Members considered the draft amendments which had been proposed to the complaints governance documents previously adopted by the Hampshire Police and Crime Panel (PCP).


Members agreed the amendments as outlined within the report of the Democratic Support Officer to the Panel.




That the Sub-Committee agree the updated Protocol for the Informal Resolution Procedure Regarding Complaints made Against the PCC and the updated Guidance Note on the management of unreasonable complainant behaviour and report these updates to the full Panel at their next meeting on 5 October 2018.


Outcomes and Next Steps